I got the gateway running! I'm glad I didn't have to fiddle with proxy settings or config files (except of one timeout value that I don't think made a difference). It sounds like the uninstaller was removing the files in the locations for you too. Hope this thanks for your reply, this helped towards fixing the when I uninstalled the gateway all the files were being removed by the uninstaller so I didn't have to delete anything. Regardless, it came back online and I was able to refresh all my reports. My thinking is that either the new version of the gateway has slightly different connectivity requirements or that during a restore of a previous gateway, the gateway required slightly different connectivity to that being used on a day-to-day basis to refresh reports. Note, our gateway was working fine until I tried to update it. I was expecting to have to do one last uninstall and reinstall but it wasn't required. Once the change was made by our networking team, I then started the gateway configurator and signed in and everything just worked perfectly from there. I gave our networking guys this list of IPsīut they may have just opened up the required ports (5671,5672,9350-9354), because the list was very long, I'm not really sure.Ħ. Which according to Microsoft means that there is a firewall in the way.Īt this stage it was looking as though could be accessed on port 443 but not on 5671,5672,9350-9354.ĥ. I ran the below in powershelll: Test-NetConnection -ComputerName -Port 9350Īnd the result came back as TCPTestSucceded: False. Nothing looked like it was being blocked.Ĥ. I ran fiddler which monitors network traffic (while I tried to login to the gateway) to see if the gateway was not getting access to something it should be accessing. I changed the Log On User for the On-Premise Gateway service from NT SERVICE\PBIEgwService to an account in our Active Directory (the account I was logged in as). I checked that all the domains listed here under the Ports section were accessible and whitelisted on our proxy:Ģ. To your question I think the best way to uninstall the gateway is via the control panel.ġ. I ended up uninstalling and reinstalling a number of times during the few days that our gateway was down. Thanks for your reply, this helped towards fixing the when I uninstalled the gateway all the files were being removed by the uninstaller so I didn't have to delete anything.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |